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REX: I get a message that says "this is not compatible with the version of windows you are running, please contact software publisher"

Last Updated: Apr 11, 2013 11:05PM AEST
Dear Sir,

This error message happens when you extract the contents of the downloaded zip file using the inbuilt compressed folders feature of Windows (right click on zip file and select Extract...). Using this method can lead to a variety of errors when extracting large (>=1GB) zip files.

To get around this issue we advise installing a more robust zip file program such as WinZip, WinRAR or 7zip and use that to extract the contents of the zip file.

WinZip -
WinRAR -
7zip -

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